Returns & Exchanges
At ROAM Homegrown, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused items back in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing